Cheeca Lodge & Spa

We were very pleased with our recent stay at Cheeca! We were there for nearly a week--the rooms were spacious, spotless, and well-appointed. The restaurants served excellent food, and the staff was unfailingly polite and helpful. We had one issue with our room, and the hotel immediately made it right. We would definitely go back again!

Never again. We have been here several years in a row and sadly this is the last time. The place is clearly no longer being maintained. The toilet in our bathroom is crooked and the outline of the previous toilet is clearly visible on the floor. Only one bolt is in place securing it to the floor and both bolt attachments are exposed. Gross. The elevator is out of order. The garbage disposal was out of order and the sink wouldn’t drain. Oh. And icing on the cake there was an incredibly loud wedding party outside our suite, with no warning to the other paying guests. This is supposed to be a family resort but our 7 year old couldn’t sleep. They should have informed us at check in, or even better, when we made our reservations! We would have made other arrangements. For the price you pay here, you can do better elsewhere.

Second time here and we will be back. Tyanna checked us in with a great attitude and smile and it was only uphill from there. Davian was our server on one of the restaurants at the captains table and she did such a great job. We also got to meet Aduke who was our daily room attendant and she was so lovely and nice and always made sure I had enough coffee pods! I love this place and can't wait to come back.