Did not meet expectations.
Comments are from a paying parent for a wedding this summer.
If guests aren't happy, the host isn't happy.
Brochure mentions treasured memories and an "unforgettable experience that exceeds your expectations in every way"
Not quite.
It was a very hot summer day and some elderly guests were instructed to stay outside even 8 minutes before the event and not allowed to come into the airconditioned corridor to wait. Another guest commented that she was approached by an employee (before entry time) that walking around the property was not permitted. (Not a very welcoming start to the celebration). Next, several guests did not receive their requested part of the meal because what was supposed to be vegetarian, wasn't vegetarian! Next, the club has very strict rules regarding exactly where pictures can be taken in back of the clubhouse - a small grassy area near the fire pit and an employee watched to make sure no one went outside this area. There are beautiful garden areas on the property but you're not allowed to be there for photos.
This club has policies, fees, penalties, that should be disclosed before the contract is signed and a nonrefundable deposit is made in order to avoid surprises and misunderstandings. The policies were disclosed over time and even up to the day before the wedding. There is a penalty if guests arrive more than 30 minute early, a fee for a security guard after 8PM (if you want) to allow easy access for uber. If you want group family photos at the fire pit area, mngmt says only one family group may descend
to the lawn area at a time. They do not allow large group extended family group photos if there are too many people.
If a couple is looking for a venue for their wedding, there are many questions they would not know to ask - such as - are family photos very important? If so, then inquire where photos can be taken in case of rain and if that space is large enough for their size group.
"At Black Rock we take special pride in creating celebrations that become your most treasured memories"
Not quite.
As the paying parent for this event of about 100 guests, I wish that Black Rock Country Club was more transparent about their policies before collecting the deposit. This is a critical review and I hope that prospective couples evaluate my comments and that mngmt listens. This venue has great appeal but there is another side.
We had the best experience with Black Rock for our wedding. This is a gorgeous venue and the food is amazing. They were super easy to work with and the coordinator Tricia is amazing. Our guests are still talking about how much they loved our wedding! We had a personal food tasting which was perfect to pick the best meals. We found there packages affordable and a great value for the amount you were getting.
Was there as a guest...whoever the woman is that is obviously in charge of the restaurant (name starts with a D, I believe though I can't be sure) is completely oblivious that she is creating an abhorrent work environment for her staff. There is a palpable air of discontent that honestly made mu wife and I want to finish our meal quickly and leave. I also think I saw that same woman playing golf while her team was hard at work. Bad optics. Terrible leadership. I honestly expected better of this club based on their reputation but. Will not be seeking membership, too many better options. The course itself was in good shape, so there's that.
